Privacy Statement/Disclaimer

Martha Cove recognises the trust you are placing in us through your dealings with us. We are committed to the protection of your personal information. Our policies comply with our legal obligations and are intended to protect your privacy in respect of any personal information that you may provide to us.

How your information is stored
In the event that you subscribe to any activity on the website, your personal information is held in a database. The database is protected by a firewall as well as host-based security. The data is not transmitted over the Internet once it has been stored in the database. If Martha Cove ever has a requirement to transmit the data over the Internet (For example, to make an off-site backup) it will be in encrypted form.

Disclosing your information
We understand how important it is to keep your personal information private, so we will disclose personal information we have about you only in certain specific circumstances, when:

  • you agree to the disclosure;
  • we use it for the purposes we collected it; or
  • disclosure is required or authorised by law.
We may also disclose information about you to:
  • related companies for marketing purposes
  • government agencies as part of our statutory obligations
We may also contact you via e-mail on behalf of our partners (such as stores within the precinct) who may wish to share special offers with you. However we will not reveal your personal information to such partners.

Other information we collect
We may also collect the following information during your visit:

  • the fully qualified domain name from which you accessed our site, or alternatively, your IP address;
  • the date and time you accessed each page on our web site
  • the URL of any webpage from which you accessed our site (the referrer)
  • the web browser that you are using and the pages you accessed.
We use this information so that we can tell which pages are the most popular and where shoppers spend most of their time. We use this information to improve our site.

What is a cookie and what are they used for?
A cookie is a text file placed into the memory of your computer by our computers. A copy of this text file is sent by your computer whenever it communicates with marthacove.com.au. Martha Cove uses cookies to identify you between multiple visits.

Tips on sending us information
While we do all we can to guard your privacy, no data transfer over the Internet is 100% secure. When you share your information with us, it is at your own risk. There are ways you can help maintain the secrecy of your information:

  • always close your browser when you have finished your user session
  • ensure others cannot access your personal information and emails if you use a public computer.

If something goes wrong
Please contact us by email or by phone, using our Contact Us function if you believe:

  • someone has gained access to your personal information by mistake
  • we have breached our privacy obligations or your privacy rights in any way
  • you would like to discuss any issues about our privacy policy.
We will try to satisfy any privacy questions that you have and correct any errors on our part.

Changes to our Privacy Statement
This privacy policy relates to our current privacy standards. We may vary our privacy policy from time to time. We will notify you of any changes by publishing the latest policy from time to time on our site.